ck44 bd Privacy Policy
The security of your personal information is very important to us. This policy provides a full description of how ck44 bd collects, processes, and protects your information.
Table of Contents
- 1. Introduction and Applicability
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Sharing Information with Third Parties
- 6. Cookies and Tracking
- 7. Data Storage and Security
- 8. Your Rights
- 9. Payment and Financial Information
- 10. Protection of Minors
- 11. Policy Changes
- 12. Contact
1. Introduction and Applicability
ck44 bd (referred to hereinafter as "we", "our", or "the site") operates an online gaming and betting platform for users in Bangladesh. This Privacy Policy applies to all services, websites, and mobile applications of ck44 bd.
The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, and how that information is used. By registering on our site or using any of our services, you are considered to have accepted the terms of this Privacy Policy.
ck44 bd provides services only to individuals aged 21 or older. At the time of registration, you are required to provide information about your age, and you are solely responsible for the accuracy of that information.
2. Types of Information Collected
ck44 bd collects two types of information — information provided directly by you, and information collected automatically.
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Email address and mobile number
- Residential address
- Occupation and source of income (where applicable)
2.2 Account and Activity Information
- Username and password (in encrypted form)
- Deposit and withdrawal history
- Betting and gaming history
- Bonus and promotion usage records
- Support tickets and communication history
2.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Time, duration, and page visit history of site visits
- Cookies and local storage data
- Referrer URL (where you came from before reaching our site)
3. How Information Is Collected
ck44 bd collects your information in the following ways:
3.1 Information Provided Directly
You provide information directly when filling out a registration form, during the identity verification process, when contacting customer support, or when claiming a bonus. This information is stored securely on our servers.
3.2 Automatic Collection
When you use our platform, certain information is collected automatically through technical means. This includes cookies, web beacons, log files, and similar technologies. This information is used to analyse your usage patterns and improve the quality of the platform.
3.3 Through Third Parties
We may receive transaction confirmation information from payment processors (bKash, Nagad, Rocket, Upay, etc.) and relevant information from identity verification services.
4. Purpose of Using Information
ck44 bd uses the information collected for the following legitimate purposes:
- To create, verify, and manage accounts
- To process deposits, withdrawals, and other financial transactions
- To provide bonus and promotion benefits
- To provide 24/7 customer support via live chat and email
- To send promotional messages and updates with your consent
- To prevent fraud, money laundering, and other illegal activities
- To ensure platform security and technical standards
- To improve service quality and develop new features
- To implement responsible gaming policies
5. Sharing Information with Third Parties
ck44 bd never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances:
5.1 Service Providers
Necessary information is shared with payment gateways (bKash, Nagad, Rocket, Upay, and bank transfer), identity verification agencies, technology infrastructure providers, and cybersecurity firms that assist in operating our services. These organisations are required to use the information in accordance with our instructions and may not use it for their own purposes.
5.2 Legal Obligations
We may be required to disclose information under applicable laws in Bangladesh or by court order. We may also cooperate with authorities for fraud investigations, money laundering prevention, or other security-related reasons.
5.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new controlling party. Users will be notified in advance in such situations.
6. Cookies and Tracking Technologies
ck44 bd uses various types of cookies and similar technologies. These are small data files stored in your browser that help improve the functionality of the site.
Types of Cookies
- Essential Cookies: Required for the basic operation of the site — maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings (language, theme).
- Analytical Cookies: Collect anonymous data to understand how the site is used.
- Marketing Cookies: Used to show relevant advertisements — only with your consent.
Most cookies can be disabled from your browser settings. However, disabling essential cookies may cause some important features of the site to stop working properly.
7. Data Storage and Security
ck44 bd follows industry-standard technologies and processes to ensure the security of your information.
7.1 Security Measures
- All data is transferred via SSL/TLS encryption
- Stored data is protected with high-grade encryption technology
- Passwords are never stored in plain text — only in hashed form
- Regular security audits and vulnerability assessments are conducted
- Access controls and two-factor authentication are in place
7.2 Data Retention Period
Information for active accounts is retained for the full duration of the account's active period. Even after an account is closed, financial transaction and identity verification records are kept for a specified period due to legal obligations. Once that period has passed, data is securely deleted or anonymised.
8. Your Rights
ck44 bd respects your right to data protection. You may exercise the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
- Right to Object to Processing: If you do not wish to receive marketing messages, you may opt out at any time.
- Right to Data Portability: Where applicable, you may request your information in a structured format.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise these rights, please contact our customer support. All requests will be processed within a reasonable time. You may also visit our FAQ section for answers to common questions.
9. Payment and Financial Information
ck44 bd allows a minimum deposit of ৳300 and a minimum withdrawal of ৳500. Transactions are completed via bKash, Nagad, Rocket, Upay, and bank transfer. Financial information related to these transactions is handled with the highest level of security.
9.1 Payment Information Security
- Connections to payment gateways are fully encrypted
- Complete card or wallet details are not stored on our servers
- Each financial transaction has an additional verification layer
- Suspicious transactions are automatically flagged for monitoring
Transaction history and financial records are kept for fraud prevention and account verification purposes. It is our legal obligation to retain these records for the required period to comply with anti-money laundering regulations.
10. Protection of Minors
ck44 bd strictly follows a 21+ age policy. We do not knowingly collect information from anyone under 21, and no one below this age is permitted to use our services.
Age verification is mandatory at registration. If we find that a minor has opened an account by misrepresenting their age, that account will be closed immediately and the associated information will be deleted.
11. Policy Changes
ck44 bd reserves the right to update this privacy policy as needed. Users will be informed according to the nature and significance of the changes.
11.1 Notice of Changes
- Email notifications will be sent for important changes
- Notable changes will be communicated when you log in to the site
- The date of the latest update will be shown at the top of this page
If you continue using the site after a policy change, you will be considered to have accepted the new policy. To learn more about ck44 bd's identity and values, you can read the About Us page.
12. Contact
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us. Our customer service team is available 24/7 to assist in both Bengali and English.
Privacy-Related Contact
Contact us by email or use the live chat on the site
24/7 live chat support is available via the icon at the bottom right of the site